The purchaser may not cancel or suspend any order which has been accepted by the Seller without the Seller’s specific written consent and only then on terms which will fully indemnify the Seller against any and all loss or expense resulting there from.
All returns must be put in writing to sales@audiomax.co.za with full details as to the reason for the refund.
The seller reserves the right not to accept goods correctly supplied for return. If goods are accepted for return, then a handling charge of 20% or more will be made.
Goods cannot be accepted for credit unless returned within seven (7) days of issue, in the same condition.
The invoice must accompany all claims and returned goods.
All claims/returns within the Warranty system must be accompanied by a completed Warranty Claim Form. Parts that may be covered by manufacturers guarantee will be covered with the following exceptions, evidence of abnormal conditions of use including rally driving, taxi driving, racing, pace making, towing and/or evidence of neglect, abuse, misfitting, unauthorized repair or operation in abnormal conditions or applications.
The Seller shall not be liable for any expense or damages incurred in removing a product from or refitting a new or repaired product to a motor vehicle.
A handling charge may be made on products examined by us and found not to be defective. Any goods returned to the Seller for any reason other than warranty will be subject to our latest returns policy, which is available on request.
No representation or warranty is given as to the suitability of fitness of the Goods for any purpose, even though that purpose may be known.